1. HOW DO I MAKE A PURCHASE?

• Select the size & colour you require and click ADD TO SHOPPING BAG.
• Continue shopping and add items to your shopping bag or go to CHECKOUT.
• Review the products in your shopping bag and then enter your shipping and payment details.
• Once you are ready to proceed, click MAKE PAYMENT.
• We'll send you an order confirmation email detailing your purchases.

2. DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

Yes, you must create an account in order to shop. Your account will enable you to:

• Receive and send messages to Madam Rage about your order. When a message is sent regarding one of your orders, you will receive an email notification.
• See the status of every order you've placed at Madam Rage, including whether it has been shipped, and if so an optional tracking number.
• See all completed orders you've placed at Madam Rage. You can also print invoices from this page.
• Add, edit and remove shipping and billing destinations from your address book.
• Add, edit and remove wish lists, see items in your wish lists and optionally add each item to your shopping cart for purchase.
• Update your contact details, email address and/or change your password
• See a list of items you've recently viewed at Madam Rage.

3. HOW DO I KNOW IF AN ITEM IS IN STOCK?

If an item is available to purchase, you will be able to select your size and add it to your shopping bag. Products on Madam Rage are snapped up quickly and can still be bought by another customer even if the item is in your shopping bag. If you have found a piece you love, we recommend you place your order promptly so you don't miss out.

4. WHAT PAYMENT METHODS DO YOU ACCEPT AND IS MY PAYMENT SECURE?

Madam Rage accepts Visa debit, electron, delta, MasterCard and UK Maestro. All transactions on this website are processed using Sage Pay, a secure online payment gateway that encrypts your card details in a secure host environment. You can also pay with PayPal.

5. CAN I AMEND MY SHIPPING ADDRESS ONCE MY ORDER HAS BEEN DISPATCHED?

We're unable to redirect your order once your purchases are on their way to you. Please make sure you provide a suitable shipping address so that you someone is available to sign for your order when it is delivered.

6. HOW DO I TRACK MY ORDER?

Madam Rage will send you an email with your confirmation and tracking details.

7. WILL I BE REFUNDED THE FULL VALUE OF MY ORDER?

Your refund excludes the cost of return and delivery.